Do Something

Returns and refunds

Thanks for getting a tshirt from us at Open Doors Youth.

If you are not entirely satisfied with your donation/purchase, we’re here to help.

Returns

You have 15 days to return a shirt from the date you received it. To be eligible for a return, the shirt must be unused and in the same condition that you received it. Your item must be in the original packaging. You’ll need to include a copy of the confirmation email you got when you purchased the item in order to qualify for a refund or change of item (e.g. size).

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) or send a different size of shirt.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us

If you have any questions on how to return your item to us, contact us with the details here…